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  • Jira Server & Jira Data Center

    • You have to purchase a license that matches the license of your Jira system in terms of users.

    • For every new release of our Outlook add-in there will be a new version of the related Jira App.

    • The Jira app has to have the same or a newer version than the Outlook add-in.

      • If the Outlook add-in is newer, the user gets a notification message that tells him to update the related Jira app.

      • If the Outlook add-In is older, the add-in will just work as before due to backward compatibility.

    • In case of a license error the user will be notified. The error will also be visible in the app management in the Jira administration.

    • Example

      • Jira App Version: 24.1.1 0 → Outlook Add-in version: Any version up to version 24.1.1 0 will work.

      • Jira App Version: 24.2.0 → Outlook Add-in version: Any version up to version 24.2.0 will work.

  • Jira Cloud

    • You always have the newest version of the Jira app installed. Atlassian cares about the updates.

    • As Atlassian handles the versioning of the App automatically, the version of the Jira Cloud App can be ignored and does not tell something about the "up-to-dateness". Changes of the App in the backend does do not result into a new version in most many cases.

    • The version of the Outlook add-in is independent from the Jira app version. Any version of the Outlook add-in will work with Jira Cloud from the license perspective, as long as the related Jira Cloud App is installed.

    • Example:

      • Jira App version: 2.0.2-AC → Any Outlook Add-in version will work (Atlassian will update to e.g. 2.0.3-AC automatically, if available).

      • Jira App version: 2.0.3-AC → Any Outlook Add-in version will work.