Privacy Policy

This is an app-specific privacy policy and applies only for our product "Outlook Connector for Jira". Please, review this policy prior using the app.

Please also see our general privacy policy here:

General Information

The Add-In installed in Microsoft Outlook only processes information that is located on your system.

The Add-In saves the Jira access information to be able to connect to your Jira instance:

  • Jira URL

  • Personal Access Token OR username and password (Jira Server and Jira Data Center)

  • API Token and e-mail address (Jira Cloud)

Since version 3.0.0 this information is stored in a configuration file in the user's APPDATA folder. They are encrypted using the Data Protection API (DPAPI) of Windows. For versions < 3.0.0 this information is saved in the user's email profile.

When the Add-In is used to create issues or add comments, the content of the e-mail (including attachments if desired) is processed locally within the Add-In. The e-mail (including attachments if desired) is sent to your Jira instance after confirmation by the user directly. Only communication with the Jira server takes place no servers of gesesoft are involved.

The related app distributed via the Atlassian Marketplace and which needs to be installed in your Jira instance does not collect, store or log any data at all.

gesesoft does not collect, store or process any data.

gesesoft does also not collect any analysis data or send data to Atlassian or third parties.

An activated logging for debugging purposes does not contain personal information. Logging data is only stored at the local user profile of the current user and cannot be accessed by gesesoft.

Jira Cloud

The cloud version of our App is hosted at Amazon AWS (server location Frankfurt, eu-central-1). We only store the minimum of required information which is needed to run an Atlassian Cloud App. This is a client key of your Jira instance and a pair of keys to make authenticated requests to your Jira instance. The database and servers are fully encrypted (AES256). For all end-to-end communication, also within the internal AWS network, the cryptographic protocol TLS is used. We do no collect, store or process any further data.


Any questions about this privacy policy should be addressed to the contact listed here.

gesesoft GmbH, Am Egels 1, 49777 Stavern -