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  • Uninstall all previous versions of the add-in if you are upgrading. Uninstalling first is the safe path. Usually just installing/upgrading works as well, older files will be overwritten. Just in case of any errors, always uninstall and then reinstall the plugin.

  • Download and extract Outlook.Connector.for.Jira_Mass.Deploy_{version}.zip

  • Before running the MSI make sure the .NET framework has been deployed as well. Check System Requirements for the minimum required version of .NET

  • Run the MSI file as administrator to install the plugin on the computer.

    • You can use the quiet mode (/qn) for installation if needed.

    • The setup will install and register the essentials for all users of the server, except loading the AddIn in Outlook.

    • By default the add-in installs to %ProgramFiles(x86)%.

    • At this stage the add-in is registered on the computer (HKEY_LOCAL_MACHINE), but not loaded into a user's Outlook.

  • There are two options to load the add-in for users:

    1. Use the outlook_jira_current_user.reg file from the setup directory to install the add-in to each end-user separately.

      • Registry values are written to HKCU (current user).

      • Use the Group Policy Registry Preference or the logon script to add the contents of the file to the registry of the add-in's users.

    2.  Use outlook_jira_local_maschine_office32bit_win32bit_and_office64bit_win64bit.reg or outlook_jira_local_maschinemachine_office32bit_win64bit.reg. To add the contents of the file to the registry of the add-in's machine (HKEY_LOCAL_MACHINE).

      • Registry values are written to HKLM (local machine).

      • The add-in needs to be registered only once and will be loaded for all users. 

      • Please make sure to use the proper *.reg-file due to different bitnesses (32bit/64bit) of Outlook and Windows.

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