Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


Please also see our general privacy policy here:

General Information

The app Add-In installed in Microsoft Outlook only processes information that is located on your system.

The app Add-In saves the Jira access information (Jira URL, user name and password) for each user. to be able to connect to your Jira instance:

  • Jira URL

  • Personal Access Token OR username and password (Jira Server and Jira Data Center)

  • API Token and e-mail address (Jira Cloud)

Since version 3.0.0 this information is stored in a configuration file in the user's APPDATA folder. The user name, password and API token (if applicable) They are encrypted using the Data Protection API (DPAPI) of Windows. For versions < 3.0.0 this information is saved in the user's email profile.

When the app Add-In is used to create issues or add comments, the content of the email e-mail (including attachments if desired) is processed locally within the appAdd-In. The email e-mail (including attachments if desired) is sent to your Jira server instance after confirmation by the user directly. Only communication with the Jira server takes place no servers of gesesoft are involved.

The related app distributed via the Atlassian Marketplace and which needs to be installed in your Jira instance does not collect, store or log any data at all.

gesesoft does not collect, store or process any data.

gesesoft does also not collect any analysis data or send data to gesesoft Atlassian or third parties.

An activated logging for debugging purposes does not contain personal information. Logging data is only stored at the local user profile of the current user and cannot be accessed by gesesoft.

Jira Cloud

The cloud version of our App is hosted at Amazon AWS (server location Frankfurt, eu-central-1). We only store the minimum of required information which is needed to run an Atlassian Cloud App. This is a client key of your Jira instance and a pair of keys to make authenticated requests to your Jira instance. The database and servers are fully encrypted (AES256). For all end-to-end communication, also within the internal AWS network, the cryptographic protocol TLS is used. We do no collect, store or process any further data.